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Responsible Lending
Prime Finance takes a pro-active approach to risk management and considers itself to be socially responsible. We support lending to small to medium sized businesses, the largest single employer of Australians.
Prime Finance aims to promote community well being and will not lend funds for certain business activities.
Prime Finance also supports lending to financially sound businesses for business activities that are socially and environmentally beneficial. Lending criteria is very strict and Prime Finance does not lend to borrowers irresponsibly.
The aim is to continue to build a well diversified pool of loans to continue to reduce risk levels for the benefit of investors and those to whom funds are lent.
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Prime handles all complaints in a fair and responsible manner. If you have a complaint, it will be investigated and dealt with appropriately.
Complaints can be directed to any one of the following:
BY EMAIL complaints@primefinance.com.au
BY PHONE 1300 130 538
BY FAX 02 9475 1171
BY POST PO Box 711, Dee Why NSW 2099
The information in your complaint should be detailed and relevant to your loan application.
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