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    Loan Amount (AUD)

    Responsible Lending

    Financial Lending Compliance

    Prime handles all complaints in a fair and responsible manner. If you have a complaint, it will be investigated and dealt with appropriately.

    Complaints can be directed to any one of the following:

    BY EMAIL complaints@primefinance.com.au

    BY PHONE 1300 130 538

    BY FAX 02 9475 1171

    BY POST PO Box 711, Dee Why NSW 2099

    The information in your complaint should be detailed and relevant to your loan application.