Prime handles all complaints in a fair and responsible manner. If you have a complaint, it will be investigated and dealt with appropriately.
Complaints can be directed to any one of the following:
BY EMAIL [email protected]
BY PHONE 1300 130 538
BY FAX 02 9475 1171
BY POST PO Box 711, Dee Why NSW 2099
The information in your complaint should be detailed and relevant to your loan application.